JAPAN-THAILAND

There is no need to do this since we are not using any graphics card specific functions.

Please note that using multiple copies at the same time in any virtual PC is a violation of the license agreement.

There is no limit to the number of PCs on which the product can be installed.

The product is licensed to the protector and can be used without any problems.

Although it depends on the number of rows, the performance starts to decline when the number of bytes exceeds approximately 10M bytes.

Since this has a significant impact on rendering speed, we recommend that you use less than 10M bytes.

Although products are checked for viruses in advance and electronic certificates are added, there are cases where misidentification occurs due to differences in security software versions and pattern matching capabilities.

In that case, please temporarily lower the security level and try installing.

If there is nothing wrong with the USB connector, it is possible that it has deteriorated over time, and replacement of the protector should be considered.

The response will vary depending on the error status.

(1) Protected driver not installed.

If this is the first time the product has been operated, it is possible that the product has not been installed properly.

Check the supported OS.

If the product was working properly, the protected driver may have been modified for some reason.

Reinstall the product or reinstall the protect driver only.

(2) Protector not connected.

There is a possibility that the protector is disconnected from the PC or that the USB port cannot be recognized for some reason.

If it is connected properly, check if the protector's lamp is lit.

If the error occurs frequently, the protector may have deteriorated over time and should be replaced.

(3) Protector could not be recognized.

There is a possibility that a protector with a different license is connected.

Please connect a correctly licensed protector.

(4) Could not get information from protector.

The protector may have been disconnected from the PC during use, or the USB port may not have been recognized for some reason.

Check the Protector's connection status.

If the error occurs frequently, the protector may have deteriorated over time and replacement of the protector should be considered.

We are very sorry, but we cannot extend the deadline, so please consider purchasing the product.

The following content will be explained on the assumption that you have NC Viewer that is compatible with the destination OS.

(1) Copy the entire NC Viewer installation folder from the source PC to the destination PC.

For migration, please copy using a flash drive, cloud storage, LAN, etc.

(2) Install NC Viewer on the destination PC.

For the installation folder, specify the folder copied from the source PC.

(3) Connect the protector to the destination PC and start NC Viewer.

Please confirm that the NC is displayed in the same state as the source PC.